Reporting to the Chief Advocacy Officer, the Health Policy Manager serves as a subject matter expert on health care issues impacting hospice and palliative care for seriously ill and vulnerable populations.  The incumbent supports activities related to health care policy, regulatory, sub-regulatory, and legislative work; prepares comment letters, develops policy recommendations, conducts analysis, and serves as a resource for staff and our members. They will develop products including policy alerts, briefs, presentations, and website resources to meet the needs of our members. The Health Policy Manager participates as an integral member of the team to advance NHPCO’s policy agenda covering a broad range of issues related to improving access, promoting health equity, healthcare delivery and payment reform, regulatory and compliance, and health care innovation.

Supervisory Responsibilities

This position has no regular supervisory responsibilities but may occasionally supervise interns and temporary employees.

Essential Duties and Responsibilities

Includes the following. Other duties may be assigned:

  • Tracks, researches, and prepares materials on federal regulations, legislation, policies, and sub-regulatory guidance.
  • Prepares comment letters, policy briefs, discussion documents, memos, testimony, and talking points in support of NHPCO’s policy positions.
  • Develops NHPCO products including policy alerts, tool kits, summaries, and briefs for NHPCO members.
  • Assists NHPCO members with regulatory questions and issues while providing research support to outstanding resolve issues.
  • Monitors the Federal Register, CMS publications and announcements, and relevant activity of key federal agencies.
  • Establishes and maintains strong working relationships with hospice and palliative care professionals to translate their needs into NHPCO communications, tools, and resources.
  • Supports NHPCO projects by creating internal documents, spreadsheets, and conducting research for a variety of projects, meetings, and programs.
  • Staffs various committees, councils, and/or working groups.


To perform the job successfully, an individual should demonstrate the following competencies:

  • Knowledge: Has knowledge of federal regulations and legislation that shape policies related to access, compliance, reimbursement, and clinical issues under Medicare and Medicaid.
  • Analytical skills: Conducts research and performs data analysis.
  • Interpersonal skills:  Works as an effective member of the team, across departments, providing input to departmental and organizational activities while fostering a team spirit.
  • Organizational skills: Possesses advanced organizational skills and can manage time sensitive tasks, and handle multiple projects simultaneously, and respond to inquiries in a timely manner.
  • Communication skills:  Has excellent verbal and written communication skills.

View full position details and how to apply!