According to our annual nonprofit talent retention research, the number of organizations conducting exit interviews as a retention strategy has decreased 16% from 2019 to 2021. Correspondingly, the human resources world is shifting focus away from exit interviews and toward employee experience, or stay, interviews. Why? Taking the time to sit with an employee to show that you’re invested in their success and interested in their feedback can drive higher retention and engagement rates. Employee experience interviews allow you to personalize your talent retention strategy to each individual employee and have meaningful and productive one-on-one dialogues that foster a relationship of trust.
Check out this quick resource and see 20 questions you should ask when conducting a retention interview!