This is a full-time remote position.

Support will include coordinating team member schedules with external parties; proofing, preparing and organizing internal and client-facing materials; providing support for the client renewal and onboarding/offboarding process; maintaining databases; supporting the Outsourcing Team’s billing processes and providing other administrative support to the team. We look forward to your application!

A FEW ESSENTIAL DUTIES & RESPONSIBILITIES

Core responsibilities will include but not be limited to the following:

• Support Outsourcing Team’s client monthly billing by maintaining up-to-date data on client agreements and client points of contact, and track and confirm accuracy of billing amounts and expenses charged to clients.  Strong collaboration with the Operations team and communication of timely updates to the Client Services team will be essential.
• Process monthly credit card receipts, expenses and billing.
• • Gather materials & support scheduling of client lifecycle meetings:
    • For new client engagements, create, compile and deliver necessary materials to the appropriate internal contacts, as well as materials to send to the client; schedule both internal and client-facing introductory calls
    • For contract renewal process and 90-day check-ins with clients, collect client engagement updates; store all client data points in an accessible database; schedule and take notes in calls with client and appropriate Outsourcing Leadership Team member; relay all contract-related updates to the Operations Team.

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How We Work: Nonprofit HR’s Commitment to Diversity, Inclusion & Difference

It is a high priority for us to foster and maintain an environment where diversity and inclusion are valued and realized to the benefit of you and the clients that we serve. We believe strongly in treating everyone fairly and value the full diversity of our colleagues, clients, partners and vendors. Inclusion is how we live our commitment to fairness and diversity. It shapes how we honor the perspectives, abilities and identities of our colleagues; how we listen to, engage and respond to our clients; and how we connect to and appreciate each other and those we serve. We define diversity as differences that influence and affect our firm, our workplace culture, and the communities and clients we engage in the following areas: race, color, ethnicity, national origin, socioeconomic status, pay and benefits, ability, military service, age, faith, gender, sexual identity, personal appearance, pregnancy, and political views. Continue reading our about our commitment to diversity, equity and inclusion.