WTOP: 5 ways nonprofits can…
This is a full-time remote position.
The Team Leader manages an assigned team of consultants, representing multiple client engagements across the full spectrum of the HR outsourcing practice, overseeing delivery of talent management solutions, services and projects to clients and stakeholders. Team Leaders are given autonomy to determine appropriate delegation of tasks, facilitating communication amongst their team into requested deliverables and leading the strategic direction of assigned engagements.
The Team Leader leads a service delivery team comprised of senior consultants, consultants and associate consultants. This service delivery team provides strategic and operational support to multiple clients. The Team Leader serves as a strategic thought partner for more complex engagements, may also have a portfolio of assigned clients requiring direct interaction and partners on portfolio management.
A FEW ESSENTIAL DUTIES & RESPONSIBILITIES
Client Leadership
- Oversee the consulting process of assigned team and strategic direction of engagements.
- Ensure effective and efficient client integration for new or transitioning client engagements.
People Leadership
- Responsible for connectivity and accountability of their team to the firm and each other; ensure staff engagement and satisfaction.
- Conduct regularly scheduled one-on-one meetings with individual team members.
Business Development
- Actively listen to gain understanding of clients’ changing business and operational needs in order identify opportunities to deepen the client engagement.
- Collaborate with service delivery leadership and client engagement to upsell and cross-sell client service solutions to ensure achievement of existing client objectives and firm revenue goals.
Subject Matter Expertise and Thought Leadership (firm and client)
- Aid in consulting work & functional expertise.
- Develop and deliver public speaking opportunities which align with Nonprofit HR’s marketing and business development strategies including client roundtables and firm-sponsored events and webinars.
How We Work: Nonprofit HR’s Commitment to Diversity, Inclusion & Difference
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