Executive Search: Chief Operating Officer — Elm City Communities/Housing Authority of New Haven

Position: Chief Operating Officer
Organization: Elm City Communities
Location: New Haven, CT (On-site)
Reports to: President & CEO

ABOUT THE ORGANIZATION

Elm City Communities, the Housing Authority of the City of New Haven (HANH)—together with its real estate development arm, The Glendower Group, Inc., and its property management subsidiary, 360 Management Group, comprises a mission-driven, full-service affordable housing enterprise. Collectively, these organizations steward 800 public housing units, 1,500 LIHTC units, and deliver innovative, resident-centered housing solutions that strengthen communities across the New Haven region.

As a leader in modern affordable housing, ECC/HANH is committed to expanding opportunity, promoting housing stability, and investing in resilient, thriving neighborhoods.

ABOUT THE ROLE

The Chief Operating Officer (COO) is a pivotal, enterprise-wide executive leader and the principal operational partner to the President & CEO. Responsible for driving alignment, performance, and integration across Elm City Communities/HANH, The Glendower Group, and 360 Management Group, the COO ensures that strategy is translated into disciplined execution and measurable impact.

The ideal candidate is a seasoned, systems-oriented executive with a demonstrated record of operational excellence; a data-driven approach; and someone who combines strategic acuity with an action-oriented mindset and deep commitment to mission. The COO will lead with clarity, foster a culture of accountability and collaboration, and champion a data-informed approach to decision-making that ensures the highest quality of service to residents.

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Our Commitment to Equitable & Inclusive Search Practices

Nonprofit HR, Powered by OneDigital, is deeply committed to fostering equitable and inclusive search practices that are seamlessly woven into every aspect of our work. These principles not only shape how we conduct searches but also guide how we advise our clients and support career candidates, ensuring fair and thoughtful hiring processes. By upholding these values, we strengthen talent management capacity across the social impact sector, helping organizations build mission-driven leadership teams that drive meaningful change.

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