Meet

Jeanell B. Freeman, MBA, SHRM-CP

Jeanell B. Freeman is a distinguished leader known for her ability to seamlessly navigate complex business infrastructures while maintaining a strategic perspective. As the Director of Business & Client Services Operations, she ensures firm-wide alignment and oversees the implementation of strategic initiatives that focus on creating client-focused solutions to achieve the firm’s goals efficiently and effectively. 

Jeanell’s diverse career has equipped her with a wealth of experience and expertise. She has served as an Operations Analyst at the Mortgage Bankers Association, a Paralegal Specialist with the United States Department of Justice, an information technology consultant, and a strategic planner in the nonprofit sector. These roles have refined her results-oriented focus and her capability to identify strengths and weaknesses, implement company policies, and drive operational changes that optimize productivity and enhance the bottom line.  

In her current role, Jeanell works closely with the Executive Leadership Team to continuously refine and implement a strategic growth plan to expand and position the firm as a national leader in the nonprofit and social sector.  

Jeanell holds a Master of Business Administration (MBA) degree from Johns Hopkins University, a Bachelor of Science (BS) degree in Political Science and English from the University of Virginia and a Certificate in Financial Planning from Georgetown University. Active in the community, Jeanell is a committed volunteer with the Maryland Department of Juvenile Services and a personal financial literacy coach. In her spare time, she enjoys exploring different cultures through travel, spending time with family, playing tennis and reading. 

Pronouns: She/her/hers