Kendra provides operational and administrative human resources support to retained or project-based clients. Also, she acts as an essential part of the service delivery team that interacts with client POCs and employees handling day-to-day HR operational activities, programs and projects. Additionally, she can work as the point of contact for client employees, maintaining the confidentiality of sensitive information, following established policies and procedures, and ensuring compliance with state and federal laws. Kendra brings energy, accountability and a smile to Nonprofit HR. She believes being of service to others is why we were placed on this earth and utilizes this mentality and values every client she works with.
For the past two and a half years, Kendra solely managed five locations in four states as the HR Manager of a fast-paced manufacturing company. She has experience with recruiting, policy and procedure, benefits administration, employee relations, HRIS integration and onboarding. Prior to Nonprofit HR, she worked for a nonprofit organization as a HR Generalist where her duties were onboarding, HRIS training, benefits administration, audits and mediating employee conflicts. In previous roles, she has assisted in implementing tier structures with the motto of, “the more you learn, the more you earn” to incentivize employees to be crossed trained in multiple positions. She has also helped reduced turnover by spearheading leadership training while also being a strategic partner to save money in vetting and implementing new HRIS systems. She has always prided herself on her ability to build and maintain relationships, as building trust is essential to any healthy working relationship.
Kendra has created new hire onboarding processes and procedures, along with workflow creation, to give employees the best experience from day one. She has created processes for reporting injuries and written policy for workplace safety. Academically, she holds a Bachelors of Science in Political Science with a cognate in Business. In continuing her education, she also attends conferences, webinars and other networking events to expand her knowledge. An interesting fact about her is that she loves to cook—lasagna is a family favorite! As a former Division I athlete for Coastal Carolina University (Go Chanticleers!), she loves to watch basketball and also coached high school girls basketball in her free time. She is the happiest when spending time with her family and friends.
Pronouns: She, her, hers