Name: Monica Wofford, CSP
Company: Contagious Companies, Inc
Session title: Making Difficult People Disappear: How to Reduce Stress and Eliminate Workplace Conflict
Session date/time: Monday, October 21 – 2:15 PM
LinkedIn profile: http://www.linkedin.com/in/monicawofford
Profile: Monica Wofford, CSP is the CEO and founder of Contagious Companies, Inc. a WBENC Certified Business Enterprise. She has built this training and consulting firm since 2003 out of her passion for developing leaders and uses her skills as an engaging and entertaining professional speaker and trainer to help those who have been promoted, but not prepared. While Monica is the CEO of Contagious Companies, she is also an internationally requested speaker and the author of six books.
At the Nonprofit HR Conference, Monica will present on employee relations. We all have at least one person we wish we could make disappear – without getting in trouble! But you can do it through proven methods that communicate, mediate and resolve stressful misunderstandings. This presentation will go beyond personalities and address the impact of workplace stress while helping you practice the skills you need to succeed with even the most challenging of co-workers. Making Difficult People Disappear will make you laugh at how you engage difficult people and fuel their fire. More importantly, it will equip you with the tools needed to perceive them as not difficult and show you how to stop losing valuable time dealing with them. Come vent and learn about how to work with your most difficult staff.